Wednesday, May 27, 2009

Just More Hotels or Just Too Many Hoteliers

If you are a Hotelier, you may just noticed the downsizing of Human Resources in the many Departments of the Hotel. Commonly practising, is the natural attrition of resignations that never gets a replacement ...and more so to an enriched job descriptions or a multi- tasking roles. So is that a good news or bad news? yes and no.....

The economy is still gloomy and filled with uncertainties despite the many indicators showing a recovery and the rally in the equities really instilled some confidence back to investors and many of us. So is the Hotel business badly affected, if you asked a Hotelier, they probably will tell you, it is indeed badly affected. Most Hotels would have done a serious brainstorming sessions that churned and juiced out the last intelligence droplets for cost containment effort. It is indeed a wise strategies to adopt if the revenue is not taking the strides that it should. Everyone and every sections are buckling their belts a few notches up and hoping that the profit margin would looks better as a return to the owners. True enough that this exercise will put back a few percentages back to the bottom line and creates awareness that the Hotel is indeed in dire straits of getting the balancing act to juggle the revenue - overheads = profit or loss. We are amazed how the suppliers co-operates for an adamant-requested dip in their pricing and how the service contracts worked out with a reduced numbers and reaching compromises that helps one another to pass through the difficult times. That brilliant move has saves the Profit & loss statement a couple of percent less in overheads and a marginal increase in the bottom line.

Despite the economic recessions, I am really scratching my head now puzzling why there are still many Hoteliers tendering their resignations and some at worst without a job. Is that what we called a generation Y syndrome ? looking out for a "Lifestyle" ? Isn't that a clear indication of employment instability and a fearful "Last In First Out" system if the Hotel or company fails to perform at its optimum and ideal ? Well, we still have resignations rolling in and I assumed as part of the life cycle that one has to face and here comes the rat race action, recruitment process and the training & coaching cycles.... This probably resulted the birth of a department named Human Resources.... that supposedly function as such, I assumed....

We will explore what an employee would want in this era and what are their priorities in life and in career.



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